|
1.
|
Do I
need to register before I shop for airline tickets on travel-waves.com? |
|
|
2.
|
What
should I know before I buy an airline ticket on travel-waves.com's
FLIGHTS section? |
|
|
3.
|
How do
I book an airline ticket using FLIGHTS in travel-waves.com?
|
|
|
4.
|
How do
I know what restrictions apply to the ticket that I want to
buy? |
|
|
5.
|
I'm residing
outside India. Can I get tickets issued and delivered to my
parents/friends/relatives |
|
within
India? |
|
|
6.
|
What
if I need to fly last minute? |
|
|
7.
|
Once
I buy a ticket from travel-waves.com when can I expect to receive
it? |
|
|
8.
|
Can I
buy my airline tickets on travel-waves.com even if I stay outside
India? |
|
|
9.
|
What
if I loose my luggage or have a problem with the airlines? |
|
|
10.
|
I've
forgotten my username and/or password - what should I do?
|
|
|
|
|
Air:
|
1. |
Do
I need to register before I shop for airline tickets on
travel-waves.com ? |
|
Travel-waves.com
invites all travelers to shop freely on our site. Should
you choose to make a reservation, then you will be required
to create a profile and register your personal information.
We will ask you to create a password in order to keep your
information private and secure. It will not be used
for any other marketing or sales purposes.
|
|
|
|
2. |
What
should I know before I buy an airline ticket on travel-waves.com's
FLIGHTS section? |
|
We
accept Visa, MasterCard and American Express for payment. In
order to ensure delivery of your tickets prior to your departure,
we cannot accept bookings for travel within 2 business days
of departure date.
Any
schedule changes must be made before the original departure
date. After the original departure date your ticket
could be changed subject to the Airline policies and you
will have to pay the necessary charges on a case to case
basis.
To
insure credit card security, all reservations must be made
in the exact name of the person traveling. For international
travel the name on the reservation must be exactly as it
appears on the traveler's passport. Tickets can only be
shipped to the billing address of the credit card holder
on whose card the ticket was purchased.
If
you need your tickets or confirmation documents mailed to
an address other than that of billing address on your credit
card, you must e-mail a request to our credit department
at mailto:ticketing@travel-waves.com
|
|
|
|
|
3. |
How
do I book an airline ticket using FLIGHTS in travel-waves.com? |
|
You
need to fill out your departure and arrival cities (or airport
codes) in the form along with the departure date. The flight
options closest to your requested itinerary will be displayed.
You need to select the flights which most closely match
your travel plans. It is important to select the same carrier
on both legs of the trip, this will usually result in a
lower fare. The price of the itinerary that you select will
then be displayed. Select the most appropriate flight and
complete the purchase by filling out the credit card details.
Once
you have completed your reservation, you will receive your
airline ticket via our courier company.
|
|
|
|
|
4. |
How
do I know what restrictions apply to the ticketthat
I want to buy? |
|
|
|
If
the ticket you wish to purchase is restricted, you have
to abide to the contract you are entering into. Other regular
flights may cost more, but they will allow you more flexibility
to change your travel plans if needed.
It is
important to consider all consequences before you buy a
cheaper, restricted ticket
|
|
|
|
|
5. |
I
am residing outside India. Can I get tickets issued and
delivered to my parents/relatives/friends within
India? |
|
Yes, you
can. You can follow the normal booking procedures and give
in your Credit Card details. Also give us the address and
contact numbers of the people to whom you want the ticket
to be delivered. |
|
|
|
|
|
|
6. |
What
if I need to fly last minute? |
|
Please
note it takes at least 2-4 days to get the ticket couriered
to your contact address, once the flight is confirmed from
our end. If you are located in Cities having airports, then
it will take us 48 hours to pass on your ticket, and if
you stay in Cities without airports, then we will be able
to service you in 72 hours. If you need to fly last minute
we will not be able to honour it. Kindly check at the airport
airline counter directly.
|
|
|
|
|
7. |
Once
I buy a ticket from travel-waves.com, when
can I expect to receive it? |
|
|
|
Please
allow 2-4 days to receive through the mail. Once your credit
card is charged, . You will receive a confirmation number
immediately via email once the flight has been charged.
Your ticket will be printed the next working day and sent
to you via our courier service.
Please keep
in mind that our reservation offices are open Monday through
Saturday from 10:00am to 6:00pm Indian Standard time. Obviously
tickets confirmed on Saturday will not be printed until
Monday morning. Please use your judgement regarding the
receipt of your tickets. If you have any additional questions,
you may email us at mailto:ticketing@travel-waves.com
|
|
|
|
|
8. |
Can
I buy my airline tickets on travel-waves.com even
if I stay outside India? |
|
Currently
travel-waves.com can only sell airline tickets for departure Ex-India.
However we are working towards offering our services globally. |
|
|
|
|
9. |
What
if I lose my luggage or have a problem with
the airlines? |
|
Every
Airline has got their own rules and regulations for Lost
and damaged Luggage. Please report the loss to the customer
staff of the particular airline at the airport before you
exit. They will assist you within their guidelines
|
|
|
|
|
10. |
I've
forgotten my username and/or password-
what should I do? |
|
Send
an e-mail to ticketing@travel-waves.com
and be sure to tell us which password you need, i.e. FLIGHTS,
HOTELS, CARS or CRUISES. You will be e-mailed your
username and password shortly thereafter.
|
|
Other
links? |