TERMS & CONDITIONS:
Published Information Accuracy: Every effort is made to ensure the accuracy of our publications. We reserve the right to change any published information before or after the tour is booked due to events beyond our control. Tour itinerary, prices, departure dates, and hotels, among other items, are subject to change. If we have sufficient foreknowledge, we will inform you at the time of booking; otherwise, our tour escort or local representative will inform you of changes on the tour. Reservation and Payments: Deposits and payments may be made by check or wire transfer to TRAVELWAVES INC. Travel Agents Payments: All travel agents must remit payment in full to TRAVELWAVES INC. Please note that failure to do so will release the bookings and all reservations. There is USD 25.00 bank charge applied to invoices for remittance. Cancellation Refund Schedule: 11-15 Days Prior to Tour Dates- 25% refund | 16-30 Days Prior to Tour Dates- 50% refund | 31 days or more Prior to Tour Dates- 100% refund | NOTE : Booked airline tickets are non-refundable. Any changes will be charged USD 75.00 per person. Cost of the Trip Includes the following: Hotels: The hotels will be provided based on category in the itinerary. Due to weekend nights, convention periods, and any other events in the city, we reserve the right to change the hotel away from downtown in order to maintain the hotel category. Right is reserved to substitute hotels for those named in the brochure when necessary. Specific bed types should be requested at time of registration and cannot be guaranteed. Luggage: Trip members are responsible for their luggage. Our local guide or tour representative will take care of your luggage throughout the journey, but they are not responsible for any losses or damages. Each passenger is permitted to travel with one (1) normal-sized suitcase. Travelers will be responsible for overweight charges imposed by an airline or the company. Meals: We will provide meals as specified in the itinerary. Any additional requirement in meals will be charged at an additional cost. The meal will be provided wherever available and practical. The meals will be standardized, and clients are responsible for any additional charges. The meals will be vegetarian and non-vegetarian. Any meal requests will be considered per situation and availability. The prices of any meals skipped by the clients due to airline delays, personal issues, or any other reason will not be refunded. Any meals purchased beyond the scope in the itinerary will be charged to the clients. TRAVELWAVES INC. is not responsible for any such charges. Sightseeing: The company will provide an English-speaking guide. Any entrance fees for attractions visited in the itinerary will be paid by the company. It is very important that everyone follows the instruction given by our guides. Strict action will be taken on violation of laws or instructions. Our local guides will be present during the city tour to explain the places mentioned in the itinerary. T ransfers: All transfers will be provided based on the itinerary. Please note that the transfers may be private or SIC (seat in coach) basis. Cost of the Trip Does not Include : Passport and Visa : Any expenses, gratuities, excessive baggage charges, laundry, wines, liquor, caviar, any items of personal nature, personal shopping, expenses of guides, buses or cars for sightseeing not included in the itinerary, and other items not specifically included in the itinerary will be charged to the client. Travel Reservation (rail/air/ship): As the company has no control over the seats provided by the airline, the passengers are bound to travel by the available seats, and shall not be entitled to cancel the tour program on account of this. For any change in airline tickets, hotels, or other features, the client is responsible for all fees. Insurance: The company cannot be responsible or liable for loss, damage or theft of personal luggage and belongings, nor can it be held liable for personal injury, accident or illness. The company offers trip cancellation or interruption, emergency medical evacuation, baggage, accidents, and sickness insurance to clients via reputable Travel Protection providers. These costs are not included in the tour cost. Responsibility: The company reserves the right without notice to withdraw any part or the entire trip and to make such changes as may be necessary, and the resulting extra cost, if any, shall be paid by the trip members. The company reserves the right to change dates and traveling, if any natural calamity occurs or for the safety of the trip members. No refund will be given on changing dates. Tour Cost: Tour costs are based on exchange rates and are subject to change depending on international currency fluctuation, fuel surcharges, and/or inflation, among other reasons. Prices are quoted in U.S. Dollars (USD). Resolution Of Disputes: Any controversy or claim arising from, or relating to, the company shall be resolved by binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association, by which arbitration proceedings shall be conducted. Validity: Itineraries, resort, hotels, airlines, cruises, rails, and prices published in any brochure are subject to change at any time without prior notice. Legal discretion of the Company: Legal discretion will be provided by the company as per needed, including all the necessary rights of the company. The trip member shall not claim the company by any means in which the company is not related. The hotel services, rail services, and any other services managed by TRAVELWAVES INC. cannot be held liable for any damages or unsatisfactory customer service. Cancellation: Due to any circumstances beyond our control (e.g. natural calamity, political disturbances, security problems, bad weather, change in air schedule, etc.), if the company pre-pones or postpones or cancels some sites of the tour, the passenger has no rights to cancel the tour in such circumstances, and no refunds will be payable for any reasons. In the event of a personal emergency, no refund whatsoever shall be provided. No refund shall be provided for unsatisfactory service of the. In the event a customer cannot or will not attend a site, program, or other feature, no refund will be provided. Client will be responsible for any cancellation fee(s) he or she incurs during the trip. If the member cancels the trip on the day of boarding, he or she will receive no refund. Refunds will be provided as per the Cancellation Schedule (see #5). No refunds will be issued, for any unused portion of the tour, for any reason. Guaranteed Departure: Once the company has accepted the final payment for the journey, the departure is guaranteed. The company will provide service from the arrival time until the client's departure for his or her next destination.